Company details
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TrustFair collects verified reviews and checks companies against our guidelines.
Step 1 of 4
How is the TrustScore calculated?
Average
The TrustScore is the average of all published star ratings (1–5). Example: two 5★ and one 4★ reviews equal (5+5+4) ÷ 3 = 4.7.
Step 2 of 4
How is the TrustScore calculated?
Published reviews only
Only published reviews count. Drafts, rejected or held reviews are excluded — so the score stays fair and transparent.
Step 3 of 4
How is the TrustScore calculated?
Score labels
From the average we show a label: 4.5+ Excellent, 4.0+ Great, 3.0+ Average, below that Poor. With zero reviews we show “No reviews yet” — never a negative score by default.
Step 4 of 4
How is the TrustScore calculated?
Updates
Whenever a review is published or removed, the TrustScore is recalculated. The star bars show how individual ratings make up the total.